We would be very grateful if you could spend a few minutes completing our survey
  so that we can learn from your experiences and ensure that our service are of the
  highest standard.
 

Taking into account your entire dealings with Elite, how would you rate your level of satisfaction?

What is your level of satisfaction with the people that you have come in contact with at Elite?  

What is your level of satisfaction with the completed work itself? (Is the work of the quality that you expected?)

What is your level of satisfaction with the work turnaround time? (Is the work delivered on your expected time?)

What is your level of satisfaction with communications and follow-up on problem resolution? (Is our response and response time satisfactory?)

Please rank in the order of importance (1 – 5) the qualities you expect of your service partners  (1 = Most Important, 5 = Least Important)

How likely would you be to recommend Elite’s services to colleagues or contacts within your industry?   

Thank you for completing this survey. By listening to our customers we will continually improve our service. As a token of appreciation, we will be giving your company a 5% discount off your next invoice.